Frequently Asked Questions
Everything you need to know about your Dé Rococo experience.
Where does Dé Rococo ship to?
We offer worldwide shipping. Delivery times vary by region, typically ranging from 3-5 business days for domestic orders and 7-14 business days for international destinations.
What is your return policy?
We accept returns within 14 days of delivery. Items must be in their original condition, unworn, and with all Dé Rococo tags still attached to be eligible for a refund.
How do I care for my Dé Rococo garments?
To preserve the quality of our premium fabrics, we recommend professional dry cleaning for tailored pieces and hand washing in cold water for delicate knits and silks.
Can I modify or cancel my order after it has been placed?
Once an order is placed, it is processed immediately to ensure fast delivery. Please contact our support team within one hour of purchase if you need to make urgent changes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a seamless checkout experience.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed, contemporary fit.