Returns & Exchanges
At Dé Rococo, we strive for perfection in every silhouette; however, if your purchase isn't quite right, we offer a seamless 14-day return window for all unworn items. Ensure all original tags remain attached and the garment is in its original packaging to qualify for a full refund.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully place the items in their original designer packaging and include the printed return slip inside the box.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the return, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing